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Please store these emergency numbers on your phone's speed dial.


Do you ever lie awake at night worrying about disasters that could strike your home and family? Being prepared may not prevent a disaster but it will give you the confidence to meet the challenge.


Nationwide Emergency Response - 10111 
Dial the telephone number 10111 from anywhere in South Africa and a Call Centre operator will relay the emergency particulars to a Flying Squad or the local Police Station to attend the incident.


Cell phone emergency - 112
Dial the number 112 from any cell phone in South Africa and a Call Centre operator will route you to an emergency service closest to you.
When this number is dialed, it is followed by an automated menu. But remain calm, because the menu exists as a "priority of treatment" control and filters out abuse of the medical and emergency system. Please remember to stay calm and make sure the emergency medical services team knows exactly how to reach you.


Ambulance - 10177
We recommend that you store these numbers on your phone in a way that the numbers appear first on your contact list.

You may want to store them all under 'Emergency' as follows:  ( Include the 1 and 2 and 3 so that it appears in the top positions in your contact list.


  1. Emergency - Ambulance (10177)       

  2. Emergency - Cell phone (112)  

  3. Emergency - National (10111)


If you're in an emergency situation, please try to keep calm and make sure you have this information ready:

  • The nature of the emergency;

  • The exact location of the incident (including nearby landmarks); and

  • The details about any injuries.


If you need any assistance obtaining reliable and affordable cover for your Car, Home or Business, Please call us on 0860 786 847.

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